Error in entitlement owner campaign in step2

[Mahes]

Hi,

We are getting error when we try to access the step 2 (Access/Membership Approval) in Entitlement Owner Campaign. 

Does anyone faced this issue? 

We have launched entitlement owner campaign with multiple entitlements (multiple certifier). One of the certifier can be able to view and complete the certification (note that it has only two users to review) and two users has raised complaint regarding this error (this certification has around 60 users to be reviewed)

Thank you.

[NM]

@Mahes when do you see the error as soon as user moves to step 2?

[Mahes]

@NM yes once the step 1 is done and user clicks next

[Mahes]

If you scroll down the error message, it shows like this 

[NM]

@Mahes could be campaign is corrupted.

If you create a new campaign with same config does it show the same behaviour?

[Mahes]

If the Campaign is corrupted,  it should not work for all the certifiers right? one of the certification in this campaign has been completed successfully. 

[NM]

@Mahes ideally yes .. any restart happened after the one certification completed?

I will also suggest to raise a support ticket.