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10/11/2023 02:45 AM
Hello Team ,
I need to implement one user update rule such that if user have access in say Application A, App B then raise SNOW deprovision ticket if user does not have access in Application A,B then directly deprovision account on endpoints.
In user update rule unable to find any option to check if user has active account in application then do this else this . This type filters .
Please suggest
10/11/2023 03:37 AM
Hi @Diptansu11 ,
There is no way to use account or account attributes in use update rules, only user attributes are available there.
One approach would be, use SAV for SAV and update the user's one of the custom property if user have access on App A and App B. Create update rule and trigger that rule on the update of the above custom property.
Let me know if it helps.