User Update Rule - Account Termination

[Isyraf]

Hi Team,

Im having a problem with User Update Rule - Account Termination, the user account cannot be deleted after user status change to inactive. Kindly assist me on this issue,

Thank you,

[pmahalle]

Hi @Isyraf ,

Can you share whole screenshot of update rule.

[dgandhi]

It depends on what action you have configured and what JSON you have written. Please paste screenshot of the rule.

[Isyraf]

Hi @dgandhi , @dgandhi ,

Please find attached image and JSON for you reference.

User update rule:

Remove Account JSON:
{
"accountIdPath": "accountName",
"responseColsToPropsMap": {},
"call": [{
"name": "Role",
"connection": "userAuth",
"url": "https://xxx.xx.xxx/api/v3/cloudbolt/users/${account.customproperty8.substring(18)}",
"httpMethod": "POST",
"httpParams": {
"isActive": false
},
"httpHeaders": {
"Authorization": "${access_token}"
},
"successResponses": {
"httpContentType": "application/json",
"statusCode": [200]
}
}]
}

[dgandhi]

Try last condition as AND

https://docs.saviyntcloud.com/bundle/SSM-Admin-v55x/page/Content/Chapter05-Policies/Creating-User-Up...

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If you are using basic configuration, ensure that you set the last condition as 'AND. If you are using a single condition or multiple conditions, it is mandatory to set the last condition set as 'AND' for the rule to correctly pick-up the conditions configured.  

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