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08/15/2023 01:42 AM
Hi Team,
Im having a problem with User Update Rule - Account Termination, the user account cannot be deleted after user status change to inactive. Kindly assist me on this issue,
Thank you,
08/15/2023 04:09 AM
Hi @Isyraf ,
Can you share whole screenshot of update rule.
08/15/2023 06:03 AM
It depends on what action you have configured and what JSON you have written. Please paste screenshot of the rule.
Thanks,
Devang Gandhi
If this reply answered your question, please Accept As Solution and give Kudos to help others who may have a similar problem.
08/15/2023 07:54 PM - last edited on 08/15/2023 11:00 PM by Sunil
Please find attached image and JSON for you reference.
User update rule:
Remove Account JSON:
{
"accountIdPath": "accountName",
"responseColsToPropsMap": {},
"call": [{
"name": "Role",
"connection": "userAuth",
"url": "https://xxx.xx.xxx/api/v3/cloudbolt/users/${account.customproperty8.substring(18)}",
"httpMethod": "POST",
"httpParams": {
"isActive": false
},
"httpHeaders": {
"Authorization": "${access_token}"
},
"successResponses": {
"httpContentType": "application/json",
"statusCode": [200]
}
}]
}
08/16/2023 09:26 AM
Try last condition as AND
<<
If you are using basic configuration, ensure that you set the last condition as 'AND. If you are using a single condition or multiple conditions, it is mandatory to set the last condition set as 'AND' for the rule to correctly pick-up the conditions configured.
>>
Thanks,
Devang Gandhi
If this reply answered your question, please Accept As Solution and give Kudos to help others who may have a similar problem.