user account status showing as TRUE

Aparna
New Contributor III
New Contributor III

We have a user in our system for which there was an enable account was generated the account task is not completed with Provisioning comments as 

SAV-Error while enabling account,No signature of method: com.saviynt.ecm.services.SaviyntCommonUtilityService.generatePswd() is applicable for argument types: (null, null, null, null, null) values: [null, null, null, null, null] Possible solutions: generatePswd(int, int, int, int, int) SAV-Error while enabling account,No signature of method: com.saviynt.ecm.services.SaviyntCommonUtilityService.generatePswd() is applicable for argument types: (null, null, null, null, null) values: [null, null, null, null, null] Possible solutions: generatePswd(int, int, int, int, int)

the user is Present in target but is disabled , the account status of the user in Saviynt is showing as TRUE 

3 REPLIES 3

dgandhi
All-Star
All-Star

Can you do reconciliation and bring the correct status in Saviynt? It seems the account status in Saviynt and target are not in sync.

 

Thanks,
Devang Gandhi
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rushikeshvartak
All-Star
All-Star

Can you share screenshot

Aparna
New Contributor III
New Contributor III

Hi All,

Thanks, it got fixed now, the issue was coming as now it is mandatory to set all Attributes related Password with some value and no Value should be NULL for Password.