Actionable Email templates

[rabirama]

Hello Folks,

I have tried to set out-mailbox for Actionable email.

the assignee got the email through the template and was able to reply via click "accept" button in the template.

and found it has been sent to the inbox that i set on out-mailbox set up, but When i run the job of Email based approval job" it has returned "Failure:Fail to Connect"

I have tried with  POP3.

i am attaching the set up 

Whereas upon trying with IMAP server type got the following error,

Failure:TLS 1.0 and 1.1 are not supported. Please upgrade/update your client to support TLS 1.2

Attaching the set-up below,

Regards

[This post has been edited by a Moderator to remove sensitive information.]

[Rishi]

Hi, we are replicating this issue on our internal instance. We will update you shortly

[rushikeshvartak]

Smtp tls required should be True

[srishika]

This has been corrected.

[srishika]

Hi Team,

I have configured inbox with pop3 server type and getting error as "Failure: EOF on socket" on running of EmailBasedApproval job. 
Could you please suggest where pop3S server type option can be found, because there are only 2 options as shown below,

regards

Rishika Sahu

[srishika]

Hi Team,

I have tried testing with both the server types of IMAP & POP3 and got the corresponding error while ruuning EmailBasedApprovalJob,

1. IMAP

Error:

2. POP3

Error:

Regards

Rishika

[rushikeshvartak]

Are you able to login with password

[srishika]

Yes we are able to login!