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Updating user attributes on campaign completion

sakshibansal
New Contributor II
New Contributor II

Hello,

I want to update user's customproperty when it is terminated via campaign. I tried doing it via user update rule but it didn't work. For eg, I could see in user update history that below user's status and comments are updated, so I tried to create the below rule but it never triggered.

Is it even possible to do it? Or is there any other approach I could follow to update a user on campaign completion and how to trigger it?

sakshibansal_0-1671643277505.png
sakshibansal_1-1671643365578.png

Thanks,

Sakshi

3 REPLIES 3

rushikeshvartak
All-Star
All-Star

There is no update in user from UI hence update user rule will not work


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

sakshibansal
New Contributor II
New Contributor II

Is this requirement possible via any other way in saviynt?

Custom Jar. or Saviynt 4 Saviynt Connector


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.