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Unable to upload any file on File Directory

biswajitoram
New Contributor III
New Contributor III

‎07/31/2023 12:00 AM

Hi Team,

We are facing an issue while trying to import accounts for an application. It shows an Error "Upload Failed - Please try again later or contact support for assistance".

biswajitoram_0-1690786692395.png

biswajitoram_0-1690786824678.png

We have recently upgraded to version 5.5 SP 3.20.  Please help me with this issue.

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4 REPLIES 4

smitg
Regular Contributor III
Regular Contributor III

‎07/31/2023 12:20 AM

Hi @biswajitoram ,

Please confirm that you are getting error while uploading csv file or SAV file? if possible, share the file here

Thanks,
Smitha

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rushikeshvartak
All-Star
All-Star

‎07/31/2023 12:49 AM

Is it blocked due to network?

raise freshdesk ticket


Regards,
Rushikesh Vartak
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biswajitoram
New Contributor III
New Contributor III
In response to rushikeshvartak

‎07/31/2023 01:04 AM

Hi @rushikeshvartak 

I have already raised a ticket for this.

What might be causing this issue, is it the network?

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biswajitoram
New Contributor III
New Contributor III

‎07/31/2023 01:02 AM

Yes @smitg,

I am getting errors while uploading csv file or SAV file

biswajitoram_0-1690790218523.pngbiswajitoram_1-1690790324854.png

 

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