Unable to setup SFTP connector "get Config from Service" dropdown is not fetching SFTP connector cla

[Diptansu1]

Hello Team , 

While setting up SFTP connector in our dev tenant.Needed to run below steps :

But for our case unable to fetch connector class rather its coming as below (no connector class is coming in dropdown)

Please suggest.

[sudeshjaiswal]

Hello @Diptansu1,

Enable Microservices to view the Enhanced Connector Framework parameter while creating a connection type in EIC.
For assistance, please raise a Freshdesk ticket to enable the microservice.

Thanks,

For Ref :- 
https://docs.saviyntcloud.com/bundle/SFTP-Certified-v23x/page/Content/Configuring-the-Integration-fo... 

[Diptansu1]

Hello , 

I have enabled this option . After this asper documentation below steps should be executed 

But for our case in this dropdown SFTPConnector::1.0 this is not coming only below is showing

That's the issue . Please suggest.

[sudeshjaiswal]

Hello @Diptansu1

The user specified under the username must be associated with an SAV role with the privileged access feature, and could you please check the user have all the privileges?
If the credentials of the system admin user are changed, ensure that the same credentials are updated in the MS Credentials parameter in Microservice Configurations and then restart the application.


Thanks,

[Diptansu1]

Thanks for responding back . We are using user with ROLE_ADMIN privilege. But outcome is same for example I am having ROLE_ADMIN access tried with same but still no change in dropdown , again given SupportAgent1 id  to ROLE_ADMIN and specified in microservices config . But same result . 

Note: Restarted all services after each changes in Microservices config.

[sudeshjaiswal]

Hello @Diptansu1,

Can you please check the logs, what error do you see in the logs?

Thanks,

[Diptansu1 · Accepted solution]

I have raised a freshdesk ticket for that and i guess team has done the fix . Now i can see it under dropdown

[sudeshjaiswal]

@Diptansu1 Thanks For the confirmation!