Leveraging Intelligent Recommendations for Operational Transformation. AMS Partners click HERE | EMEA/APJ Partners click HERE |
06/08/2023 07:30 AM
Hello,
Some managers are unable to lock the campaign because when they click on Finish Access Review, it's showing pending items, but they certify all the items.
Any idea what's wrong here. Thank you
06/08/2023 08:19 AM
Validate the same by adding filter. If any items are pending then it should show up.
06/08/2023 08:39 AM
Thanks for the answer,
I tried this solution as well but the sam results. any other suggestions please?
06/08/2023 01:52 PM
select c.cert_name,c.status from saviynt.certification c where c.cert_name='Name of your cert'
Can you please execute above query and check the status?
Status | Details |
0 | Locked |
1 | Locked and Task Created |
2 | Fully Executed |
3 | Locked |
4 | Expired |
7 | Discontinued |
8 | Locked and Task Created |
10 | Fully Executed |
06/12/2023 01:43 AM
Thanks for your answer, I'm new to Saviynt. Can you please give me a hint that how to run these query.
06/12/2023 05:30 AM
Either from Data Analyser or from Analytics (Create one new sample anlaytics report and run above query)
07/20/2023 02:01 AM
I am currently facing this same issue and the status is also 2 but not letting me submit the certification
07/20/2023 02:10 AM
so for me, the issue was with Saviynt Version, I contacted with Saviynt support and they told me that you need to upgrade the version, and issue was resolved after update.
07/20/2023 02:23 AM
What type Campaign you launched?
Your any sub item might have missed to certify. For example, if it’s entitlement owner certification, after you taken the action on entitlement, you might have missed to take action on accounts present as a members of that entitlement. Can you check that.
07/20/2023 02:26 AM
07/20/2023 02:12 AM
okay, i am already using the last upgraded version 23.7 and still facing this issue