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12/01/2023 08:46 AM
Hi team,
two deferent rules with deferent condition is triggering for same user
Below are two Rule , in second VIP rule we have added condition JOB Code =Yes, means user is VIP
But below both Rule is trigging for VIP users, please suggest
12/01/2023 08:59 AM
@yogendragautam : In first rule then add additional condition JOB Code not equal to YES so that it skips for VIP users.(assuming job code will not be YES if user is VIP) and only 2nd rule will trigger
12/02/2023 08:57 PM
In first rule add JOB code != 'YES'