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Transfer packages - failing with 503 error

Edith
New Contributor II
New Contributor II

Hello,

I have two Saviynt environment. I want to transfer an exported package from env A to env  B.

Environment B is set-up in global configuration of environment A and in the global configuration of env B there is auto-approval workflow for importing packages.

This is the doc used for configuration of transfer packages: Exporting Packages (saviyntcloud.com) 

The error that is thrown is below:

Retry failed, responseMsg=[fileName:transport_user_2024-06-20_15-13-24(UTC).zip, transportSuccess:false, statusCode:503, responseMsg:Connection refused by the host],jobId=17684,Userloginaccess=302782

ava.net.ConnectException: Connection timed out (Connection timed out) at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350) at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206) at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188) at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392) at java.net.Socket.connect(Socket.java:607) at org.apache.http.conn.ssl.SSLSocketFactory.connectSocket(SSLSocketFactory.java:542) at org.apache.http.conn.ssl.SSLSocketFactory.connectSocket(SSLSocketFactory.java:414) at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:180) at org.apache.http.impl.conn.ManagedClientConnectionImpl.open(ManagedClientConnectionImpl.java:326) at org.apache.http.impl.client.DefaultRequestDirector.tryConnect(DefaultRequestDirector.java:610) at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:445) at org.apache.http.impl.client.AbstractHttpClient.doExecute(AbstractHttpClient.java:835) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:56) at com.saviynt.ecm.services.externalws.ExternalConnectorService.getToken(ExternalConnectorService.groovy:2851) at com.saviynt.ecm.services.externalws.ExternalConnectorService.transportPackage(ExternalConnectorService.groovy:3093) at com.saviynt.transport.TransportExportService.retryTransportV2(TransportExportService.groovy:3051) at TransportJob.execute(TransportJob.groovy:65) at org.quartz.core.JobRunShell.run(JobRunShell.java:199) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:546)

 

Can you please help?

Thank you!

3 REPLIES 3

rushikeshvartak
All-Star
All-Star

Refer https://forums.saviynt.com/t5/identity-governance/transport-packages-transfer-environment/m-p/87010#...


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

Edith
New Contributor II
New Contributor II

Hello Rushikesh,

Thanks for the reply. I tried with /ECM also, but I got the same error.

Thank you

 

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Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.