Ticketing for flagged endpoints

[PB1]

Team,

We have multiple endpoints in a security system, of which we need to create tickets for only the endpoints which are flagged. Is there a way wherein we can do this?

Since the service desk connection is defined at security system level, is there a way we can filter the endpoints for ticketing?

We will be using ServiceNow as ticketing tool. 

Thanks!

[rushikeshvartak · Accepted solution]

in url you can write conditional logic to call dummy url which inturn will not call ticket in service now

[PB1]

Thanks! Do you have any samples jsons for this?

[rushikeshvartak]

      "url": "${requestAccessAttributes.addRemoveAlias==null?'https://<domain name>/admin/directory/v1/users/'+account.name:account.customproperty30.toString().contains(requestAccessAttributes.addRemoveAlias)?'https://<domain name>/admin/directory/v1/users/'+account.name+'/aliases/'+requestAccessAttributes.addRemoveAlias.trim():'https://<domain name>/admin/directory/v1/users/'+account.name+'/aliases'}",