REST- Servicenow ticket to pass entitlements from another endpoint

[PratithShetty]

Hi All,

We have a usecase for termination where when the user gets terminated we need to audit all this terminated access of AD account to a servicenow ticket. Is there a place where we store the history of the removed access? How do we achieve this? I

Also, another usecase is when a user is terminated and has ENT 1 or ENT 2 or ENT 3 , we need to fill out a servicenow form and checkbox the form attribute to true. How do i access entitlement values from other endpoints? 

userAccount.get('Endpointname').entitlement_values? Will this work? I don't see any exposed attributes. Can anyone help here?

[rushikeshvartak]

• Is there a place where we store the history of the removed access? How do we achieve this? I
  • Create analytics report and store history and archive.
• userAccount.get('Endpointname').entitlement_values? this is not supported 

[PratithShetty]

@rushikeshvartak  - There is no way to pass the entitlement values of the account ? There is no binding variable for this?

Thanks

[rushikeshvartak]

No

[PratithShetty]

@rushikeshvartak  - I created a dummy endpoint where i pulled in AD accounts and access. Can i not access the accounts entitlements of the same endpoint using this binding attribute?  

${entitlementValuesObj.entitlement_value}

[rushikeshvartak]

with same endpoint you can access not with other,