Start date -time at entitlement level in Request creation

[GauravJain]

Hi

We have configured Start / end date configuration at entitlement level which displays current date by default at the time of request creation but the time is not current , it adds 5 minutes to time by default. what should we do to show current time?

FYI..Neo experience is enabled in our environment. if we remove Neo experience then Saviynt displays current time but otherwise it adds 5 minutes to current time

Regards

Gaurav

[rushikeshvartak]

There is no OOTB configuration. Please raise idea ticket

And its add 5 minutes because consider request submission will take 5 minutes

[GauravJain]

is there any documentation which explains differences between Neo and Modern access request experience to make a better decision which one we should use? it seems other than user experience, Neo lacks in terms of functionalities as well.

[rushikeshvartak]

NEO will be feature UI.

https://docs.saviyntcloud.com/bundle/EIC-Admin-v24x/page/Content/Chapter13-Access-Requests/ars-mig-c...

[Manu269]

I see this as default option that +5 min added.

[GauravJain]

Yes but this behavior is different from Modern experience where we get the current time.

[rushikeshvartak]

This looks like defect please raise support ticket