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10/03/2024 09:50 PM
Hello
I would like to know the mechanism of No Action Required under what conditions.
I conducted the following verification regarding No Action Required.
[Validation Assumption]
Role1: Contains Entitlement1 only
[Validation 1: "No Action Required"]
① Role1 is granted to User1 from UI and Add Access Task is processed in Job
=>Role1 is granted to User1.
② Role1 is granted to User1 by Policy
③ Pending Task is generated
④ Run Provisioning Job
=>Move to Complete Task as No Action Required
[Validation 2: Not "No Action Required"]
① Entitlement1 is assigned to User2 by Request, and the Task of Add Access is processed by Job
②Role1 is granted to User2 from UI
=>A Complete task called No Action Required is suddenly generated, and Role1 is associated with User2
③ Role1 is assigned to User2 by Policy
④ A Pending Task is generated
⑤ Execute the Provisioning Job
=> and No Action Required do not occur, and task processing fails
Validation 2 does not result in No Action Required even though the user already has Role1.
[Question]
Under what conditions is it processed as No Action Required?
What does Saviynt refer to to determine that it is No Action Required?
I would like to understand the mechanism because I am afraid of this kind of thing happening while running Saviynt.
Regards,
10/03/2024 10:03 PM
@AM in validation one was the entitlement already assigned to user profile.?
10/03/2024 10:11 PM
10/03/2024 10:20 PM
@AM and by policy you mean rule?
10/03/2024 10:24 PM
Hi @NM
>and by policy you mean rule?
Yes.
Trigger the User Update Rule by changing a custom property. The User Update Rule then kicks the Technical Rule.
10/03/2024 11:27 PM
1.Already group assigned to respected account , again re-adding it will come status "No Action Required".
2.May be accoutn have group in target system ? check it once ?
3.check PROVISIONINGTRIES got cmplted , so you clear number and move task to pending , re-run chekc it
SELECT '1' AS ARSTASKS__STATUS,'0' AS ARSTASKS__PROVISIONINGTRIES, A.TASKKEY AS ARSTASKS__PRIMARYKEY FROM ARSTASKS A WHERE A.TASKKEY in ('XXX');