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02/14/2024 03:27 AM
I do get a notification but the problem I am trying to solve is not resolved
The problem:
The user is assigned the Role but does not have all the entitlements the role includes (This is a role that resulted from rolemining).
Additionally, If I add or remove entitlements to the role, I do see tasks created for these entitlements but there is no way to fix the entitlements that are missing for the user
I can see in account_entitlements1 that the user does not have the entitlement_valuekey of the missing entitlements.
5.5 SP3.20
I have also tried to run the job RoleAccessMismatchJob but does not help to fix this situation.
Running a Request Access for Others - Multi User - Bulk Upload Request is the only way I have found to fix this but this requires a lot of manual work finding all the users and their specific missing entitlements. Is there a better way to fix this?
02/14/2024 09:26 PM
use RetroFitJob Job to fix Role to Entitlement Mapping.
To fix enticement issue - Role Mismatch feature
02/16/2024 01:00 AM - edited 02/16/2024 03:50 AM
@rushikeshvartak
Also after the job RoleAccessMismatchJob is run, the video from Role Mismatch feature mentions a RoleAccessMissmatch workbench. Can I also find it in v5.5? Where?
There was no existing retrofit Job, but I will try to create and run one to see what happens