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06/21/2024 12:05 PM
Hi Team! I'm trying to create an request item in ServiceNow. The provisioning job was successful but the task is not being update. I checked the logs and it seems that the API were not being called at all.
Note: For createticketJSON, we are not using the sc_req_item table as we created separate endpoint. Creating ticket in Postman is working just fine. Below are the JSONs. I hardcoded most of the values if you noticed to make it simple, but its not working.
Her is the createticketJSON:
06/21/2024 02:33 PM
Share wsretry job and connection json screenshot also share security system screenshot