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06/28/2024 01:07 AM
For one of our application there is a requirement to select only one entitlement per request. We have drop down single request option working but it does not show entitlement description on the request form. And entitlement Request option 'Show but not select multi' not appearing when selected.
Please suggest a way where we can allow selection of only one entitlement per request and entitlement description is also visible just like 'Table' option.
06/28/2024 02:08 AM
You can use workaround using inlinedescription to show entitlement value as well description in the dropdown.
Sample Query
Select entitlement_value as id, description as inlinedescription from entitlement_values.
06/28/2024 05:30 AM
We cannot add a query in the request option for entitlement
06/28/2024 05:34 AM
Ohh yes I think I misunderstood it with Dynamic attribute.
I don't think it's possible to to show description using dropdown. If no of entitlements are limited, you can create dynamic attribute and show as entitlement vs description as instruction on Form.
06/28/2024 05:46 AM
Hi @shruanand24 can you try with show not multi select option
06/30/2024 11:01 PM
Show but not select multi option is not appearing on ARS request form page upon selection.
06/30/2024 11:10 PM - edited 06/30/2024 11:12 PM
Use NEO Request module. Enable from Global Configuration
06/28/2024 01:09 PM
Use NEO request module which shows description
06/30/2024 11:09 PM
How to enable NEO?
06/30/2024 11:24 PM
Is there any way we can include description in drop down single option of non-Neo experience?
07/01/2024 09:48 AM
No its not configurable please raise idea ticket