Search function issue: Delinea (formally Thycotic) Secret Server

[LP9]

Hi All

We are using the built-in Thycotic connector and have pulled in al the folder entitlements, however there seems to be an issue with searching for folders. It seems that you can search for folders at the top-level:

However, if I try and search for subfolders, it won't find them:

Does anyone have any ideas why this isn't working? It will mean that people won't be able to copy and paste folders to search for them, they will only be able to search by clicking the next arrow.

thanks in advance!

[rushikeshvartak]

• Did you checked logs ?
• Did you validated with keywords instead of \

[LP9 · Accepted solution]

So you have to escape out by using TWO backward slashes: \\FOLDERNAME\\SUBFOLDER, then it will display them. Leaving this here for any others with the same issue.