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Rulerun job is running but not creating tasks

sandeepsingh
New Contributor III
New Contributor III

Hi All,

We have a issue in which the changes in user shows that update and technical rule is executed. Execution trail also shows that the rule executed, but the relevant task for assigning Active Directory account is not getting created.

4 REPLIES 4

NM
Esteemed Contributor
Esteemed Contributor

Hi @sandeepsingh , could you check if the account or group is already present.


If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'

sandeepsingh
New Contributor III
New Contributor III

Its birthright, no account or access present. 

NM
Esteemed Contributor
Esteemed Contributor

@sandeepsingh share logs.


If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'

sandeepsingh
New Contributor III
New Contributor III

Some job error on backend, Saviynt solved the issue.