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Rulerun job is running but not creating tasks

sandeepsingh
New Contributor III
New Contributor III

Hi All,

We have a issue in which the changes in user shows that update and technical rule is executed. Execution trail also shows that the rule executed, but the relevant task for assigning Active Directory account is not getting created.

4 REPLIES 4

NM
Honored Contributor II
Honored Contributor II

Hi @sandeepsingh , could you check if the account or group is already present.

sandeepsingh
New Contributor III
New Contributor III

Its birthright, no account or access present. 

NM
Honored Contributor II
Honored Contributor II

@sandeepsingh share logs.

sandeepsingh
New Contributor III
New Contributor III

Some job error on backend, Saviynt solved the issue.