Rest connector issue

[Saviynt_learner]

Hello All,

I have a question, Please try to answer this:

If we have REST API to some application, and we don't have exact JSON for that particular application in freshdesk. How can we connect it to saviynt?

I have found this link : https://docs.saviyntcloud.com/bundle/REST-v23x/page/Content/Developers-Handbook.htm#top

Couldnt able to figure it out which parameters to change, what's the use of each lines , samples stated here.  Can anyone tell me how we can use this info/ suggest me some other documentation to follow if any.

Any answers will be appreciated Thank you.

[smitg]

Hi @Saviynt_learner ,

One way to build Rest JSON is using ootb REST questionair. Enable the feature under Global configuration > Preferences > REST Questionaire

After enabling this feature, you will get questionaire in REST connection like below 

Submitting questionaire will auto populate the JSON.

Other way is to use postman to hit the Target API and substitute the working URL/header/body/parameters in JSON sample provided in Developers Handbook.

Thanks,
Smitha

[SB]

You can also refer to the below section that explains about different parameters.

https://docs.saviyntcloud.com/bundle/REST-v23x/page/Content/Examples-for-JSON-Construction.htm