RemoveAccountJSON

[Isyraf]

Hi Team,

I'm unable to remove account using POST method but able to remove the account using DELETE method. I need to use POST method because need to enable back the account after been disabled. Can you please help to check on this issue. Attached RemoveAccountJSON query for your reference. 

Thank you,

Error message :
{"auditDetails":{"Role":[{"headers":{"Keep-Alive":"timeout=5, max=100","Server":"Apache","X-Content-Type-Options":"nosniff","Connection":"Keep-Alive","Date":"Tue, 19 Sep 2023 07:54:41 GMT","Allow":"GET, POST, PUT, PATCH, DELETE","Strict-Transport-Security":"max-age=31536000; includeSubDomains","Cache-Control":"max-age=0","Content-Security-Policy":"frame-ancestors 'self' *.service-now.com","Vary":"Cookie","Set-Cookie":"cookiesession1=678A3E0E07780CAEF504BB84512DA20A;Expires=Wed, 18 Sep 2024 07:54:40 GMT;Path=/;HttpOnly","Content-Length":"83","X-XSS-Protection":"1; mode=block","Content-Type":"application/json"},"message":{"code":405,"errors":[{"message":"Method \"POST\" not allowed."}],"statusCode":405},"statusCode":405,"description":null,"status":"Failed"}]},"Role":{"headers":{"Keep-Alive":"timeout=5, max=100","Server":"Apache","X-Content-Type-Options":"nosniff","Connection":"Keep-Alive","Date":"Tue, 19 Sep 2023 08:02:09 GMT","Allow":"GET, POST, PUT, PATCH, DELETE","Strict-Transport-Security":"max-age=31536000; includeSubDomains","Cache-Control":"max-age=0","Content-Security-Policy":"frame-ancestors 'self' *.service-now.com","Vary":"Cookie","Set-Cookie":"cookiesession1=678A3E0E855682270351550C29903360;Expires=Wed, 18 Sep 2024 08:01:57 GMT;Path=/;HttpOnly","Content-Length":"83","X-XSS-Protection":"1; mode=block","Content-Type":"application/json"},"message":{"code":405,"errors":[{"message":"Method \"POST\" not allowed."}],"statusCode":405},"statusCode":405,"description":null,"status":"Failed"}}

RemoveAccountJSON :
{
"accountIdPath": "accountName",
"responseColsToPropsMap": {},
"call": [
{
"name": "Role",
"connection": "userAuth",
"url": "https://removed.com.my/api/v3/cmp/users/${account.customproperty8.substring(18,)}",
"httpMethod": "POST",
"httpParams": "{ \"username\": \"${arsTasks.accountName}\",\"firstName\": \"${user.firstname}\",\"lastName\": \"${user.lastname}\",\"email\": \"${user.email}\",\"isActive\": \"false\"}",
"httpHeaders": {
"Authorization": "${access_token}"
},
"successResponses": {
"httpContentType": "application/json",
"statusCode": [201]
}
}]
}

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[smitg]

Hi @Isyraf ,

Does the API you mentioned works with POST method if you hit it via postman?

Thanks,
Smitha

[Isyraf]

hi @smitg ,

The POST method work with other json but it didnt work with the RemoveAccountJSON. Only able to use DELETE method. But when I tried to use PATCH method, it will showing this error :

{"Role":{"headers":{"Server":"Apache","X-Content-Type-Options":"nosniff","Connection":"close","Date":"Wed, 20 Sep 2023 02:53:28 GMT","Allow":"GET, POST, PUT, PATCH, DELETE","Strict-Transport-Security":"max-age=31536000; includeSubDomains","Cache-Control":"max-age=0","Content-Security-Policy":"frame-ancestors 'self' *.service-now.com","Vary":"Cookie","Set-Cookie":"cookiesession1=678A3E0E63D831E3EC3C426DBE59AEB4;Expires=Thu, 19 Sep 2024 02:53:28 GMT;Path=/;HttpOnly","Content-Length":"110","X-XSS-Protection":"1; mode=block","Content-Type":"application/json"},"message":{"code":400,"errors":[{"message":"Unsupported media type \"application/x-www-form-urlencoded\" in request."}]},"statusCode":400,"description":null,"status":"Failed"}}

[smitg]

@Isyraf In that case REST API you are hitting for remove account JSON supports only 'DELETE' method. Its not the issue with Saviynt

[Isyraf]

Hi @smitg ,

Im getting this error now, can you please help to check on this.

Exception in creating original http params:groovy.lang.MissingMethodException: No signature of method: java.util.LinkedHashMap.startsWith() is applicable for argument types: (java.lang.String) values: [[]
2023-09-22 02:43:56,989 [Thread-184] DEBUG rest.RestProvisioningService - connection: userAuth
2023-09-22 02:43:57,022 [Thread-184] ERROR rest.RestProvisioningService - Error in processWebservicegroovy.lang.MissingMethodException: No signature of method: com.saviynt.provisoning.rest.RestUtilService.getDynamicBindString() is applicable for argument types: (java.util.LinkedHashMap, java.util.HashMap) values: [[isActive:false], [ServiceAccountOwnerMap:[:], ...]]
Possible solutions: getDynamicBindString(java.lang.String, java.util.Map)

[smitg]

@Isyraf can you share the latest JSON 

[Isyraf]

Hi @smitg ,

This is my latest JSON for importAccountJSON and RemoveAccountJSON. Appreciate your help.

RemoveAccount:
{
"accountIdPath": "accountName",
"responseColsToPropsMap": {},
"call": [{
"name": "call1",
"connection": "userAuth",
"url": "https://<removed>.com.my/api/v3/cloudbolt/users/${account.customproperty8.substring(18,)}",
"httpMethod": "PATCH",
"httpParams": { "isActive": false },
"httpHeaders": {
"Authorization": "${access_token}"
},
"successResponses": {
"httpContentType": "application/json",
"statusCode": [200]
}
}]
}

ImportAccount:
{
"accountParams": {
"connection": "userAuth",
"processingType": "SequentialAndIterative",
"call": {
"call1": {
"callOrder": 0,
"stageNumber": 0,
"http": {
"url": "https://<removed>.com.my/api/v3/cmp/users/",
"httpHeaders": {
"Authorization": "${access_token}",
"Accept": "application/json"
},
"httpContentType": "application/json",
"httpMethod": "GET"
},
"listField": "_embedded.users",
"keyField": "accountID",
"statusConfig": {
"active": "true",
"inactive": "false"
},
"colsToPropsMap": {
"accountID": "id~#~char",
"name": "username~#~char",
"displayName": "#CONST#${response._links.self.href != null? response.'firstName'+' '+ response.'lastName' : null}~#~char",
"customproperty2": "email~#~char",
"status": "isActive~#~char",
"customproperty6": "superAdmin~#~char",
"customproperty7": "devopsAdmin~#~char",
"customproperty8": "apiAccess~#~char",
"customproperty9": "globalViewer~#~char",
"customproperty10": "lastActivityTime~#~char",
"customproperty11": "passwordResetQuestion~#~char",
"customproperty31": "STORE#ACC#ENT#MAPPINGINFO~#~char"
},
"pagination": {
"nextUrl": {
"nextUrlPath": "${response?.completeResponseMap?._links.next==null?null: 'https://<removed>.com.my'+response.completeResponseMap?._links.next.href }"
}
}
}
}
},
"entitlementParams": {
"processingType": "SequentialAndIterative",
"entTypes": {
"Group": {
"entTypeOrder": 0,
"call": {
"call1": {
"connection": "userAuth",
"callOrder": 0,
"stageNumber": 0,
"http": {
"url": "https://<removed>.com.my/api/v3/cmp/groups/?filter=parent:2",
"httpHeaders": {
"Authorization": "${access_token}",
"Accept": "application/json"
},
"httpContentType": "application/json",
"httpMethod": "GET"
},
"listField": "_embedded.groups",
"keyField": "entitlement_value",
"colsToPropsMap": {
"entitlement_value": "id~#~char",
"displayName": "name~#~char",
"customproperty10": "type~#~char",
"customproperty11": "parent__title~#~char"
},
"pagination": {
"nextUrl": {
"nextUrlPath": "${response?.completeResponseMap?._links.next==null?null: 'https://<removed>.com.my'+response.completeResponseMap?._links.next.href}"
}
},
"disableDeletedEntitlements": true
}
}
}
}
},
"acctEntParams": {
"connection": "userAuth",
"entTypes": {
"Group": {
"call": {
"call1": {
"callOrder": 0,
"stageNumber": 0,
"processingType": "httpEnttoAcct",
"http": {
"httpHeaders": {
"Authorization": "${access_token}"
},
"url": "https://<removed>.com.my/api/v3/cmp/groups/",
"httpContentType": "application/x-www-form-urlencoded",
"httpMethod": "GET"
},
"listField": "_embedded.groups",
"entKeyField": "entitlement_value",
"acctIdPath": "user_id",
"acctKeyField": "accountID"
}
}
}
}
}
}

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[shubhangsinha_]

Were you able to find the solution to this? thanks

[rushikeshvartak]

Share postman response