Recommendation to manage "Shared Mailboxes"

[vermark]

Hi Team,

We are planning to manage the "shared mailboxes" using service account module. Is it a good idea to manage shared mailbox using service account module? If not, please suggest the recommendations.

Thanks,

[adarshk]

Hi @vermark 

Please refer the the below document for Understanding the Integration to Provision Mailboxes of Active Directory Users.

https://docs.saviyntcloud.com/bundle/MSExchange-v24x/page/Content/Understanding-the-Integration-to-P...

[rushikeshvartak]

Yes you can use Service Account module, we are using same.

It helps for certification as well as ownership transfer

[vermark]

Could you also suggest other approaches to manage shared mailboxes. 

[rushikeshvartak]

Only approch is suitable and best practices is Service Account module

[vermark]

Can you please suggest how you are doing add/remove members from shared mailbox if its managed as service account.

[rushikeshvartak]

For that you can use general request form