03/30/2023 10:07 AM
We are using /v5/createrequest to remove an entitlement on a user account, however the tasks are getting discontinued with a message "Account is already Inactive/ Manually Suspended" when the endpoint account is InActive in Saviynt.
Is it possible to change the configuration in Saviynt, so the tasks gets provisioned even on the Inactive account ?
NOTE: endpoint is created through endpoints_filter on the connection.
03/30/2023 11:32 AM
Hi @RV ,
Thanks for reaching out.
This is currently not possible. There is no such configuration. Ideally, no tasks should be provisioned for Inactive Accounts/Suspended from Import Service.
If the account is in In-Active Status, only Enable Account tasks will be created which will provision the tasks.