PII erasure - where to find the archived files

[VicyB]

Hello everbody,

we are setting up the erase of user data via PII feature and tested this setting: 

We expected to find certain files in the Archival Library, but no files seemed to be a match:

How can we see whether the setting worked as expected?

Thank you!

[Darshanjain]

Hi @VicyB 

There is no archival table for the PII Erasure, its a complete delete of data, only way you can check is to by userkey. in the users table if PII erasure is compeleted , then you can use the query to find if its completed or not.

select * from users where userkey = '' and PIIERASURESTATUS = 2;

More info on the status you can refer

https://docs.saviyntcloud.com/bundle/EIC-Admin-v23x/page/Content/Chapter07-General-Administrator/Vie...

Thanks

Darshan

[VicyB]

Hello @Darshanjain ,

as the setting says "a user's history, which contains PII, is archived as files", we would expect a certain archive file to be generated when a users history is touched by the PII feature.

If this is not meant by the setting, please further elaborate on what we are triggering with having this setting ("retain PII Pertaining to a user's history by archiving it as files") turned on in the Global Configurations. 

Thank you!

[Darshanjain · Accepted solution]

Hi @VicyB 

I have checked this internally again these are stored in one of the paths which are not exposed in UI , You can raise a support ticket to get that file related to the user from the below path

Path: /saviynt_shared/saviynt/archival/usersHistory/

Note: When raising a support ticket mention the forum link as well 

Thanks

Darshan

[VicyB]

Hi @Darshanjain ,

thank you, that helps a lot!

One last question for proper understanding: Is one file created per user that is erased or is just one file created in each job execution?

[Pramod]

@VicyB - Kindly raise a enhancement request for the files to be exposed in UI in Saviynt Ideas portal, so that product team can consider it.

And for your previous question it is one file created per user that is erased on a job execution.

[VicyB]

Hello everybody,

the previously mentioned enhancement request can be found here: https://ideas.saviynt.com/ideas/EIC-I-4727

Please feel free to give the idea a thumbs up, if you need the same. Thanks!