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05/22/2024 08:32 AM
We have an SAV role which is a "Read Only Role" in Saviynt. In this role, I have added the feature to allow users to view pending and completed tasks. However, users are unable to view ANY task as they are getting a message of "No data availble in table". Is this because the role is set as a "Read Only" role?
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05/22/2024 08:44 AM
Couple of suggestion:
Can you make user as owner of any task who is present in READ_ONLY SAV role.
Once you make the user as owner and then if you login with same user having READ ONLY SAV role, are you able to see the task?
Thanks,
Devang Gandhi
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05/22/2024 08:49 AM
Thank you for the response. I can most certainly try this. Would you happen to know if an SAV role is Read Only if this prevents a user from viewing all pending and completed tasks in a system?
05/22/2024 09:01 AM
Does this role have all the feature access of ROLE_ADMIN or limited features?
Thanks,
Devang Gandhi
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05/22/2024 09:04 AM
Limited features in the role. That being said, the features to view pending and completed tasks are turned on. Thank you for your response!
05/22/2024 09:11 AM
Who is the task owner? Does the logged user is the owner of task? if user didn't have OOB Role_ADMIN then user can only see tasks assigned to him as long the respective role has permissions to view pending and completed tasks.
05/22/2024 09:08 AM
ok, I would suggest one more thing to check, the task would be for particular connection, so in that connection just ROLE_READONLY sav role and then login with user and see the behavior
Thanks,
Devang Gandhi
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05/22/2024 12:11 PM
Hi @ewalton ,
Instead of assigning user as owner for every endpoint. Try one more approach.
Rename your sav role to ROLE_TASKADMIN.With Home, pending and comleted feature access, you should able to see the all the tasks.
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05/22/2024 02:55 PM
In order to see pending and completed tasks for application below is considered
05/24/2024 08:39 AM
This appears to have worked. I created a group and made the group the owner as you suggested. The users who are members of the group can now see tasks. However, the system stopped provisioning accounts once I made the group the owner. Is there a system account which also needs to be a group member in order for accounts to be provisioned? The endpoint is for Active Directory.
Thank you in advance!
05/24/2024 08:43 AM
for connected application owner should be admin user only.
06/03/2024 06:35 AM
Thank you for your assistance with this!