Path for Attachments attached while creating the request (Create User Request)

[h_sapkota]

Hi Team,

When we try to create user via Create User Request tile, there is a option for Attachment of files at the bottom. We were trying to access the files later on after it is submitted and approved. We have seen it is available in Request history and approval page. However, we need the file path so that we can track all the files attached for compliance purpose.

Reference Link:

https://forums.saviynt.com/t5/did-you-know/did-you-know-you-have-the-ability-to-attach-and-archive-a...

Regards,

Hitesh Sapkota

[DixshantValecha]

Thank you for your patience regarding your inquiry. We want to assure you that we are actively looking into the matter.Please check this documentation : Archival Policy (saviyntcloud.com) and let us know if further details are needed on this.

[h_sapkota]

Hi Dixshant, 

We went over the archival policy that Saviynt offers. But we want to understand the possible path location where attachment will be stored before we are archiving them.

Regards,

Hitesh Sapkota

[Manu269]

@h_sapkota  did you check this : Archival Policy (saviyntcloud.com)

[h_sapkota]

Hi Manu269, 

We went over the archival policy that Saviynt offers. But we want to understand the possible path location where attachment will be stored before we are archiving them.

Regards,

Hitesh Sapkota

[rushikeshvartak]

This attachment should be in encrypted manner on server , in order to get them you need to raise FD TICKET. So what is rationale behind finding path here?

[h_sapkota]

Hi @Manu269 , @rushikeshvartak 

We have checked the archival policy and provided the below configuration in 
Global Configurations > Requests

But we are still unable to get the attachment file for the requested users from mentioned path.

/saviynt_shared/saviynt/Import/Datafiles

Regards,

Hitesh Sapkota

[rushikeshvartak]

• ARS Attachment Archival Path - By default, the access request attachments are now archived in the/saviynt_shared/saviynt/archival/RequestAndTasks path.

• https://docs.saviyntcloud.com/bundle/EIC-Admin-v23x/page/Content/Chapter07-General-Administrator/Arc...

[h_sapkota]

Hi Rushikesh,

I have updated the ARS Attachment Archival Path details in Global Configuration > Requests to /saviynt_shared/saviynt/Import/Datafiles

and I have set the ARS Attachment Archival Days to 1 day.

Now, I am not able to view the archive data for the submitted attachment for any request.

Regards,
Hitesh Sapkota

[rushikeshvartak]

Set to 90 and validate 

[DixshantValecha]

Hi @h_sapkota,

Set to 90 and validate

Please validate and let us know if further assistance is needed on this from our end.