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07/04/2024 07:00 AM
We have a requirement that the orphan accounts need to be certified. If the certifier revokes the account, it should be disabled. I was trying to create Application Owner Campaign where I have used the below queries to get the orphan accounts/mentioned specific accounts in advanced config.
accountkey in (select ACCOUNTKEY from accounts where ENDPOINTKEY=123 and status in (1,'Active','Manually Provisioned') and name not like 'abc-%' and ACCOUNTKEY not in (select distinct ACCOUNTKEY from user_accounts))
or
accountkey in (123,1234)
When I launch the certification, it only shows the entitlements of those accounts; it doesn't show the base accounts to certify.
Below are the config details. Please help how can I make changes to this config to include the base accounts as well.
07/04/2024 07:05 AM
Since its orphan it won’t show
07/04/2024 07:14 AM
@rushikeshvartak thank you for your quick response. Is there any other way around to certify the orphan accounts only?
07/04/2024 07:19 AM
Using service account certification
07/04/2024 09:54 PM
Tried with that as well. But after launching the certification its getting 100% completed. The Primary Certifier is set up in the orphan accounts. Do I need to make any other changes?
07/04/2024 11:02 PM
Account Type and Account owner is mandatory
07/04/2024 11:02 PM
@tuhink , application owner campaign shows base account.
07/04/2024 10:29 PM
Hi @tuhink can you map the orphan account to admin and then check if it gets pulled in certification.
07/05/2024 08:44 AM
Orphan accounts will be included by default in the application owner campaign. Remove the advance query that you gave and see if orphan accounts are included or not.