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07/04/2024 07:00 AM
We have a requirement that the orphan accounts need to be certified. If the certifier revokes the account, it should be disabled. I was trying to create Application Owner Campaign where I have used the below queries to get the orphan accounts/mentioned specific accounts in advanced config.
accountkey in (select ACCOUNTKEY from accounts where ENDPOINTKEY=123 and status in (1,'Active','Manually Provisioned') and name not like 'abc-%' and ACCOUNTKEY not in (select distinct ACCOUNTKEY from user_accounts))
or
accountkey in (123,1234)
When I launch the certification, it only shows the entitlements of those accounts; it doesn't show the base accounts to certify.
Below are the config details. Please help how can I make changes to this config to include the base accounts as well.
07/04/2024 07:05 AM
Since its orphan it won’t show
07/04/2024 07:14 AM
@rushikeshvartak thank you for your quick response. Is there any other way around to certify the orphan accounts only?
07/04/2024 07:19 AM
Using service account certification
07/04/2024 09:54 PM
Tried with that as well. But after launching the certification its getting 100% completed. The Primary Certifier is set up in the orphan accounts. Do I need to make any other changes?
07/04/2024 11:02 PM
Account Type and Account owner is mandatory
07/04/2024 11:02 PM
@tuhink , application owner campaign shows base account.
07/04/2024 10:29 PM
Hi @tuhink can you map the orphan account to admin and then check if it gets pulled in certification.
07/05/2024 08:44 AM
Orphan accounts will be included by default in the application owner campaign. Remove the advance query that you gave and see if orphan accounts are included or not.
Thanks,
Devang Gandhi
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