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10/06/2024 10:07 PM
Hello
I want to send the results of Analytics to the owner by email, but it doesn't work well, so please let me know.
I want to set this to monitor the status of Connection.
I created Analytics with the same Query as Analytics"CC_Detected - Target System Connectivity Failures" in OOTB. A user with an email address is registered as Owner. I would like to notify this user.
I set Email Template as follows.
To :${ownerEmail}
I am running Analytics with RunAllAnalyticsJob specified.
I want to send the execution result of Analytics to Analytics Owner, but for some reason it is not sent.
Are there any other required jobs or settings?
Regards,
10/06/2024 10:09 PM
10/06/2024 10:12 PM
Thank you for your reply.
>Does report have owner added ?
Yes. Please check this image.
A user with an email address is registered as Owner.
10/06/2024 11:19 PM
10/07/2024 02:52 AM
Hi @rushikeshvartak
I have verified both, but the results are the same and it does not work well.
Regards,
10/07/2024 06:46 AM - edited 10/07/2024 06:47 AM
Is below config enabled ?
10/07/2024 06:57 PM
hi @rushikeshvartak
Nothing was configured.
I tried setting "Notify on risk," but it didn't work.
Regards,
10/07/2024 08:07 PM
Share logs
10/07/2024 08:15 PM
I have validated with 24.9 and its working as expected.
10/07/2024 09:21 PM
Thank you for your verifying.
Could you show me a screenshot of the Email Template?
Regards,
10/07/2024 11:50 PM
I checked the logs and they are similar to the one you showed me.
I captured the packets on the mail server side but I did not see any SMTP packets.
(I can usually see SMTP packets when Saviynt sends mail)
Regards,
10/08/2024 10:19 AM