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No Change Password task created for Service Account Password Reset

mahafujkhan1
Regular Contributor
Regular Contributor

‎04/12/2024 01:00 AM

We are trying to update the Service Owner  password from ARS. But after the successful submission we can see the success message like below, but no task is created for the actual password change. 

mahafujkhan1_0-1712908737332.png

Could you please share your thoughts on why we aren't able to see any tasks for Change Password?

 

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3 REPLIES 3

rushikeshvartak
All-Star
All-Star

‎04/12/2024 07:47 PM - edited ‎04/12/2024 07:47 PM

Can you share logs.

Please check account is active 


Regards,
Rushikesh Vartak
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mahafujkhan1
Regular Contributor
Regular Contributor
In response to rushikeshvartak

‎04/14/2024 11:40 PM

Hi @rushikeshvartak ,

The account is active.

 

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rushikeshvartak
All-Star
All-Star
In response to mahafujkhan1

‎04/15/2024 09:56 PM

Share logs


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.
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