New Account Approval Suppression

[The_explorer]

Hi,

When a new request is raised for an enterprise role (from Request Access/Request Access for Others tile), the request should be sent for role owner’s approval. However, the approval for new account would be suppressed and it would be auto approved.How can we achieve this use case?

[rushikeshvartak]

You can use below condition to detect new account and send it for seperate block

ars_requests.requesttype == 3 and entitlement.entitlement_value == null

[The_explorer]

Thanks rushi, but where to add this condition in workflow?

[rushikeshvartak]

if else block

[The_explorer]

Yeah we can put this condition in if else block only but for role owner approval which tab we should use?

[rushikeshvartak · Accepted solution]

[The_explorer]

Thank you rushikesh

[The_explorer]

Hi Rushikesh,

This condition is not working as we have requesting for a enterprise role not for an entitlement.

what would be the condition for requesting a enterprise role? 

[Smiling]

Hey @rushikeshvartak ,

when we are requesting for enterprise role create account task will also get created, requirement is that that request should get auto approve. in above workflow create account task is not getting auto approved.

Thanks

[rushikeshvartak]

Please share Request History screenshot

[Smiling]

hey @rushikeshvartak 

PFA Request history SS

[rushikeshvartak]

Account gets created after request is approved hence its not feasible