Hi Team,
We are facing the below error in REST API while importing users from Target System.
keymanager.i***.co.id: Name or service not known]\n","stream":"stdout","time":"2023-12-
- Calling Webservice Url - https://keymanager.igw.devgcp.excelcom.co.id/scim2/Users?startIndex=1\u0026count=10 with httpParams - {}\n","stream":"stdout","time":"2023-12-05T08:01:33.362563663Z"}"
"ecm-worker","2023-12-05T08:01:33.701+00:00","{"log":"2023-12-05 08:01:33,362 [quartzScheduler_Worker-5] DEBUG services.HttpClientUtilityService - calling executeRequestWithTimeoutConfig for api...\n","stream":"stdout","time":"2023-12-05T08:01:33.362570265Z"}"
"ecm-worker","2023-12-05T08:01:33.701+00:00","{"log":"2023-12-05 08:01:33,362 [quartzScheduler_Worker-5] DEBUG services.HttpClientUtilityService - Enter getTimeOutConfig\n","stream":"stdout","time":"2023-12-05T08:01:33.362574139Z"}"
"ecm-worker","2023-12-05T08:01:33.701+00:00","{"log":"2023-12-05 08:01:33,363 [quartzScheduler_Worker-5] DEBUG services.HttpClientUtilityService - connectionType: REST\n","stream":"stdout","time":"2023-12-05T08:01:33.363825121Z"}"
"ecm-worker","2023-12-05T08:01:33.701+00:00","{"log":"2023-12-05 08:01:33,363 [quartzScheduler_Worker-5] DEBUG services.HttpClientUtilityService - connectionTimeoutConfig before guardRail validation: [connectionTimeout:200, readTimeout:200, writeTimeout:200, retryWait:2, retryCount:3]\n","stream":"stdout","time":"2023-12-05T08:01:33.363845165Z"}"
"ecm-worker","2023-12-05T08:01:33.701+00:00","{"log":"2023-12-05 08:01:33,364 [quartzScheduler_Worker-5] DEBUG services.HttpClientUtilityService - Final connectionTimeoutConfig after guardRail validation: [connectionTimeout:200, readTimeout:200, retryCount:3, retryWait:2]\n","stream":"stdout","time":"2023-12-05T08:01:33.364644673Z"}"
"ecm-worker","2023-12-05T08:01:33.701+00:00","{"log":"2023-12-05 08:01:33,364 [quartzScheduler_Worker-5] DEBUG services.HttpClientUtilityService - calling api...\n","stream":"stdout","time":"2023-12-05T08:01:33.364662427Z"}"
"ecm-worker","2023-12-05T08:01:33.701+00:00","{"log":"2023-12-05 08:01:33,364 [quartzScheduler_Worker-5] DEBUG services.HttpClientUtilityService - before calling executeRequestWithHeaders for api...\n","stream":"stdout","time":"2023-12-05T08:01:33.364665945Z"}"
"ecm-worker","2023-12-05T08:01:33.701+00:00","{"log":"2023-12-05 08:01:33,364 [quartzScheduler_Worker-5] DEBUG services.HttpClientUtilityService - isFipsEnabled = false\n","stream":"stdout","time":"2023-12-05T08:01:33.364670692Z"}"
"ecm-worker","2023-12-05T08:01:33.701+00:00","{"log":"2023-12-05 08:01:33,364 [quartzScheduler_Worker-5] DEBUG services.HttpClientUtilityService - getHttpClient - sslParams : null\n","stream":"stdout","time":"2023-12-05T08:01:33.364673072Z"}"
"ecm-worker","2023-12-05T08:01:33.701+00:00","{"log":"2023-12-05 08:01:33,364 [quartzScheduler_Worker-5] DEBUG services.HttpClientUtilityService - getHttpClient - proxyParams : null\n","stream":"stdout","time":"2023-12-05T08:01:33.364675455Z"}"
"ecm-worker","2023-12-05T08:01:33.701+00:00","{"log":"2023-12-05 08:01:33,364 [quartzScheduler_Worker-5] DEBUG services.HttpClientUtilityService - getHttpClient - sslSocketFactory : null\n","stream":"stdout","time":"2023-12-05T08:01:33.364678543Z"}"
"ecm-worker","2023-12-05T08:01:33.701+00:00","{"log":"2023-12-05 08:01:33,390 [quartzScheduler_Worker-5] DEBUG services.HttpClientUtilityService - setting connection timeout to 200 seconds and request timeout to 200 seconds\n","stream":"stdout","time":"2023-12-05T08:01:33.391001097Z"}"
"ecm-worker","2023-12-05T08:01:33.701+00:00","{"log":"2023-12-05 08:01:33,391 [quartzScheduler_Worker-5] DEBUG services.HttpClientUtilityService - getHttpClient - HttpClientBuilder.create().build() called.\n","stream":"stdout","time":"2023-12-05T08:01:33.39146898Z"}"
"ecm-worker","2023-12-05T08:01:33.701+00:00","{"log":"2023-12-05 08:01:33,415 [quartzScheduler_Worker-5] DEBUG services.HttpClientUtilityService - called executeGetRequestWithHeaders for api...\n","stream":"stdout","time":"2023-12-05T08:01:33.415815083Z"}"
"ecm-worker","2023-12-05T08:01:33.701+00:00","{"log":"2023-12-05 08:01:33,415 [quartzScheduler_Worker-5] DEBUG services.HttpClientUtilityService - after calling executeRequestWithHeaders for api...\n","stream":"stdout","time":"2023-12-05T08:01:33.415833439Z"}"
"ecm-worker","2023-12-05T08:01:33.701+00:00","{"log":"2023-12-05 08:01:33,415 [quartzScheduler_Worker-5] DEBUG services.HttpClientUtilityService - called api...\n","stream":"stdout","time":"2023-12-05T08:01:33.415837932Z"}"
"ecm-worker","2023-12-05T08:01:33.701+00:00","{"log":"2023-12-05 08:01:33,415 [quartzScheduler_Worker-5] DEBUG services.HttpClientUtilityService - timeout validated for api...\n","stream":"stdout","time":"2023-12-05T08:01:33.415841483Z"}"
"ecm-worker","2023-12-05T08:01:33.701+00:00","{"log":"2023-12-05 08:01:33,415 [quartzScheduler_Worker-5] DEBUG services.HttpClientUtilityService - got response for api...\n","stream":"stdout","time":"2023-12-05T08:01:33.415844972Z"}"
"ecm-worker","2023-12-05T08:01:33.701+00:00","{"log":"2023-12-05 08:01:33,415 [quartzScheduler_Worker-5] DEBUG rest.RestUtilService - Got showLogs = true\n","stream":"stdout","time":"2023-12-05T08:01:33.415855002Z"}"
"ecm-worker","2023-12-05T08:01:33.701+00:00","{"log":"2023-12-05 08:01:33,415 [quartzScheduler_Worker-5] DEBUG rest.RestProvisioningService - Got Webservice API Response: [error:Error keymanager.igw.devgcp.excelcom.co.id: Name or service not known]\n","stream":"stdout","time":"2023-12-05T08:01:33.415888844Z"}"
For this we have installed certificate as well.
And the certification is also valid -
Please help in resolving the issue at the earliest.
Regards,
Ravi.
Hi Sumathi,
I followed every thing please see the below screen shot which we ran from the SC client.
Regards,
Ravi
