Issue with AD Account Reconciliation

[Thriller]

There is one account who was removed from AD. So while we did a recon, the status of the account became 'Suspended from Import'. Now the user become active in AD and while I am reconciling, the account is not coming in Saviynt

[rushikeshvartak]

• Do you have any object filter on connection level
• Does user exists in valid OU

[CR]

@Thriller 

1. respected user entitlement(memberOf ) still available or deleted  in Savyint UI?

2.Recon connector can you send ss for STATUS_THRESHOLD_CONFIG

[Thriller]

Active is active in Active Directory

But when we do a recon, it shows up as 'Suspended from Import Service'

{
"statusAndThresholdConfig": {
"statusColumn": "customproperty13",
"activeStatus": ["512","active","544","2080","66048","640","4194816","66080","524800","590336"],
"deleteLinks": true,
"accountThresholdValue": 19000,
"correlateInactiveAccounts": true,
"inactivateAccountsNotInFile": false
}
}

[rushikeshvartak]

What is CP13 for suspended account

{
"statusAndThresholdConfig": {
"statusColumn": "customproperty13",
"activeStatus": ["512","active","544","2080","66048","640","4194816","66080","524800","590336","66050"],
"deleteLinks": true,
"accountThresholdValue": 19000,
"correlateInactiveAccounts": true,
"inactivateAccountsNotInFile": false
}
}

[Thriller]

Below screenshot is showing the user is suspended from import and CustomProperty13 of this user is 512

[rushikeshvartak]

Try below json

{
"statusAndThresholdConfig": {
"statusColumn": "customproperty13",
"activeStatus": ["512","active","544","2080","66048","640","4194816","66080","524800","590336","66050"],
"deleteLinks": true,
"accountThresholdValue": 19000,
"correlateInactiveAccounts": true,
"inactivateAccountsNotInFile": false
}
}

[CR]

can you try recon job once more add below type before triggering

connection also add it inactive values ref find below

"statusAndThresholdConfig":{
"statusColumn":"customproperty18",
"activeStatus":[
"512",
"544",
"2080",
"66048",
"640",
"4194816",
"66080",
"524800",
"590336"
],"inactiveStatus": [ "546", "514", "66050"],
"deleteLinks":false,
"accountThresholdValue":60000,
"correlateInactiveAccounts":true,
"inactivateAccountsNotInFile":false
}
}

 and job type

[Manu269]

@Thriller ,can you try doing full import once?

[Thriller]

I tried but it didn't work