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07/19/2024 09:22 AM - edited 07/19/2024 09:22 AM
Hi Everyone,
I need some info from you all, Your reply will be really appreciated.
We are upgrading to 24.5 version.
Is it possible to add access to the inactive accounts in 24.5 version through Technical rule.
Solved! Go to Solution.
07/19/2024 12:37 PM - edited 07/19/2024 12:38 PM
Hi @Ashir,
No, technical rule will not create task for inactive accounts.
But create a user update rule which will trigger selected technical rule (with below setup same order)
This will first create enable account task and then also create add access task. The same is working for me in 24.5v.
If this helps, please consider selecting Accept As Solution and hit Kudos
07/19/2024 02:39 PM
@PremMahadikar the above setup working on version 24.5 correct? Could you please verify one more time and confirm.
07/19/2024 04:41 PM - edited 07/19/2024 04:42 PM
Yes its working in v24.5 But make sure task execution hierarchy is enabled from global configuration so enable account task get processed first
07/22/2024 02:03 AM
@Ashir ,
This works in both 24.5 & 24.7 version as confirmed by me and other engineers.
Please test it once your system is upgraded.
If this helps, kindly select Accept As Solution and hit Kudos
07/19/2024 12:39 PM
Hi @Ashir , it won't create a for inactive accounts
But what you can do, create an enable account task with user update rule and then use analytics to add the access.
07/22/2024 02:09 AM
Validated in 24.4 and 24.5 it's working perfectly.
Perform enable account and then add access