Click HERE to see how Saviynt Intelligence is transforming the industry. |
09/02/2024 11:07 PM
TAsk type: update account pls help me on the permanent fix, as few users daily getting these errors when the update account tasks happens {"auditDetails":{"call1":[{"headers":null,"message":{"results":{"jsonResponse":[{"errors":[{"type":"Validation Failed","message":"Invalid Manager Username.","field":null}],"iserror":"true"}]}},"statusCode":417,"description":null,"status":"Failed"},{"headers":null,"message":{"results":{"jsonResponse":[{"errors":[{"type":"Validation Failed","message":"Invalid Manager Username.","field":null}],"iserror":"true"}]}},"statusCode":417,"description":null,"status":"Failed"},{"headers":null,"message":{"results":{"jsonResponse":[{"errors":[{"type":"Validation Failed","message":"Invalid Manager Username.","field":null}],"iserror":"true"}]}},"statusCode":417,"description":null,"status":"Failed"},{"headers":null,"message":{"results":{"jsonResponse":[{"errors":[{"type":"Validation Failed","message":"Invalid Manager Username.","field":null}],"iserror":"true"}]}},"statusCode":417,"description":null,"status":"Failed"},{"headers":null,"message":{"results":{"jsonResponse":[{"errors":[{"type":"Validation Failed","message":"Invalid Manager Username.","field":null}],"iserror":"true"}]}},"statusCode":417,"description":null,"status":"Failed"},{"headers":null,"message":{"results":{"jsonResponse":[{"errors":[{"type":"Validation Failed","message":"Invalid Manager Username.","field":null}],"iserror":"true"}]}},"statusCode":417,"description":null,"status":"Failed"},{"headers":null,"message":{"results":{"jsonResponse":[{"errors":[{"type":"Validation Failed","message":"Invalid Manager Username.","field":null}],"iserror":"true"}]}},"statusCode":417,"description":null,"status":"Failed"},{"headers":null,"message":{"results":{"jsonResponse":[{"errors":[{"type":"Validation Failed","message":"Invalid Manager Username.","field":null}],"iserror":"true"}]}},"statusCode":417,"description":null,"status":"Failed"},{"headers":null,"message":{"results":{"jsonResponse":[{"errors":[{"type":"Validation Failed","message":"Invalid Manager Username.","field":null}],"iserror":"true"}]}},"statusCode":417,"description":null,"status":"Failed"}]},"call1":{"headers":null,"message":{"results":{"jsonResponse":[{"errors":[{"type":"Validation Failed","message":"Invalid Manager Username.","field":null}],"iserror":"true"}]}},"statusCode":417,"description":null,"status":"Failed"}} Update json: { |
09/02/2024 11:21 PM
Hi @Growit , please check the value of customproperty which is mapped with user manager field for the user for which task is failing.
And then check it for the user it's working.
If data type wise both are same, check if that manager exists in target app or not
09/03/2024 05:57 AM
Refer https://forums.saviynt.com/t5/identity-governance/ars-task-error/td-p/116187