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Max End Date for specific entitlements only

BGMarouene
New Contributor
New Contributor

Hi All,

We have a requirement to get the start and the end date displayed (optional) for all of the entitlements and enforce the MaxEnd Date for some entitlements only (based on risk value for example).  

We succeeded to get the first part (displaying the start and the end date for all of the entitlements) by setting "ENDDATEREQUIRED": "0" in Config JSON for Request Dates and enabling "Ask For Start Date End Date While Request".

Our problem is with the second part now,

1- If we add "DEFAULTTIMEFRAMEHRS": "X", "MAXTIMEFRAMEHRS": "X" inConfig JSON for Request Dates, max end date becomes applied for all of the entitlements.

2- If we add "and ev.risk = 3" in Entitlement Filter Query for Request Start/End Date then the start and the end date is displayed for entitlements having risk 3 only (entitlements with risk different than 3 will not get the start and the end date displayed at all).

Is there a way to get the start and end date displayed for all of the entitlements and enforce a max end date for few of them ?

Thanks.

6 REPLIES 6

rushikeshvartak
All-Star
All-Star
  • Currently its supported for all entitlements matching condition defined at endpoint level
  • rushikeshvartak_0-1718253538866.png

     

  • Please submit idea ticket for this enhancement For any desired improvements or enhancements to this process, Saviynt encourages you to submit your proposal through Saviynt's Ideas Portal at https://ideas.saviynt.com/ideas/

    Your valuable input is crucial to shaping the evolution of Saviynt systems.

    Please notify us once the idea ticket has been created.

Regards,
Rushikesh Vartak
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Hi,

Thanks for you reply !

As MAXTIMEFRAMEHRS is configured at the entitlement type level, is there a way to get a specific entitlement type for the entitlements that we want to enforce the MaxEnd Date for them ?

Thanks.

  • This can be configured under each entitlement Type.

Regards,
Rushikesh Vartak
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NM
Valued Contributor II
Valued Contributor II

Hi @BGMarouene , currently it is not supported to have different max end date for entitlement.

What you can do is handle it in workflow in the if else condition for a specific entitlement. If dates exceed a particular period reject the access.

BGMarouene
New Contributor
New Contributor

Is there a way to customise the error message that will be returned to the user in this case ? Just so that he understands that his access request has been rejected coz the end date exceeded the end date we want ? 

Raghu
All-Star
All-Star

@BGMarouene  it wont support filter criteria query condition level , need to raise idea.


Thanks,
Raghu
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