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06/28/2024 06:13 AM
Hi Experts
We have 4 entitlement types E1,E2,E3 and E4 and for one entitlementtype E3 of entitlement value E3EV1 I have added the mapped entitlements making request filter yes .
Note: Those mapped entitlements are under type of E3.
While requesting for ARS when I have selected E3EV1 entitlement it is not showcasing the mapped entitlements in the list.
Regards,
neeharika
06/28/2024 06:34 AM
Hi @Neeharika008 are the mapped entitlement of entitlement type E3?
Are those active in saviynt?
06/28/2024 06:36 AM
yes those are all active in saviynt
06/28/2024 06:43 AM
@Neeharika008 , did you set the hierarchy to true?
06/28/2024 06:46 AM
Yes I made hierarchy as required
06/28/2024 06:50 AM
Any query on config for requestable entitlement which might be causing the issue?
06/28/2024 10:06 AM
Those are all blank. We have Entitlement type ET1 with Entitlement values ev1 , ev2 . For ev1 I have add the child entitlement through csv ...still Im not able to see that child enitilement in ARS page and all the config for requested entitlements are blank
Could someone help me on this
06/28/2024 10:19 AM
Child entitlement won't show up add it under entitlement map with request filter.
06/28/2024 10:37 AM
Please share configuration screenshot and issue screenshot
06/28/2024 10:43 AM
Hi,
I have added for child entitlement for one of the entitlement value as shown below
But the child entitlement value is not showcasing when Im requesting parent entitlement from ARS
06/28/2024 10:46 AM
This child entitlement will never visible under ars .
you need to add under - entitlement - other entitlement attributes - entitlement map
06/28/2024 10:56 AM
I even tried that way give request filter still im not able to see those mapped entitlements in ARS page while requesting parent
06/28/2024 10:57 AM
Share ent type and ent map config screenshots
07/02/2024 05:11 AM
Hi Experts,
We have the Hierarchy of below:
A1
B1
C1
D1
C2
B2
We have requirement if we want to request for C1, B1 and A1 should assign automatically.. ... and we have certification as well for the same please let us know how we can achieve this
07/02/2024 11:45 AM
Only one level of entitlement mapping is supported not depth
07/02/2024 05:32 AM
@Neeharika008 , add A1 in entitlement map for respective entitlement.
And were you able to resolve earlier issue??