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06/25/2024 02:49 AM
Hi Team,
we have a requirement where if an entitlement risk is high it should go for two level approval if not it should go for one level approval. As of now we have one level approval manager workflow. Could someone help me how I can include entitlement risk in workflow where It will go for entitlement owners(we have four users) first and later manager approval based on risk.
Thanks,
Bhargavi Padaraju.
Solved! Go to Solution.
06/25/2024 03:09 AM
06/25/2024 04:41 AM
@Bhargavi3 did you refer below forum posts
https://forums.saviynt.com/t5/identity-governance/if-else-condition-for-workflow/m-p/59655
06/25/2024 04:51 AM
Hi @SumathiSomala , Thanks for the response.
Yes, I refered and I am using in the same way. please find the WF which I am using and let me know If I missed anything.
Thanks,
Bhargavi Padaraju.
06/25/2024 05:06 AM
@Bhargavi3 Requested entitlement has medium risk?
Are you facing any issue here?
06/25/2024 05:10 AM
Actually it is high. I changed the logic please check
It is going to else condition (directly to manager approval only), as the requested role has high risk it is not checking if block.
Thanks.
Bhargavi Padaraju.
06/25/2024 05:16 AM
@Bhargavi3 , hope you are using parallel workflow
06/25/2024 05:22 AM
@NM , I am using Serial WF.
I tried with parallel WF did not loaded.Then I changed to Serial It triggered.
Thanks,
Bhargavi.
06/25/2024 06:04 AM
@Bhargavi3 try
(entitlement.risk eq '4')
06/25/2024 06:21 AM
Yes, tried this also but did not work.
Thanks,
Bhargavi.
06/25/2024 08:43 PM
entitlement variable only exposed in parallel workflow
entitlement.risk ge 3
06/25/2024 06:31 AM
@Bhargavi3 , can you check what error yoo get in logs when you try to use the condition in parallel workflow??
06/26/2024 03:53 AM
@rushikeshvartak @NM Thanks for your inputs. It worked fine when I changed the serial type to parallel WF.
Thanks,
Bhargavi Padaraju.