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How to clear manager field while disabling user AD account

sbiswal
New Contributor II
New Contributor II

Hello

The usecase is that while/right before user AD account is disabled, the manager field should become blank.

So far, we have used two codes in the disableaccountjson:

"manager":"${managerAccount.accountID}"

and

"manager":""

In the first case, we tried manually clearing the manager field and then trying to disable. However we got the error:

Error while Delete operation for account-TestYadavten in AD - LDAP: error code 32 - 00000525: NameErr: DSID-031A12A8, problem 2001 (NO_OBJECT), data 0, best match of: ''

In the second case as well we get an attribute conversion error - something along the lines that Cannot get id on null object.

Is there any way this can be possible to pass a blank value in the manager field while disabling? Or is this is Saviynt limitation and isnt supported in any version?

Thanks

7 REPLIES 7

dgandhi
All-Star
All-Star

Can you try this?

"manager": ""

Thanks

Thanks,
Devang Gandhi
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sbiswal
New Contributor II
New Contributor II

Hey Devang,

This gives following error:

Error while Delete operation for account-TestYadhavTw in AD - [LDAP: error code 21 - 00000057: LdapErr: DSID-0C090D7B, comment: Error in attribute conversion operation, data 0, v2580]

Is there anything else you can suggest to try out?

Thank you

Saathvik
All-Star
All-Star

Try this

"manager":null


Regards,
Saathvik
If this reply answered your question, please Accept As Solution and give Kudos to help others facing similar issue.

sbiswal
New Contributor II
New Contributor II

Hi,

Using null gives the following error:

Error while Delete operation for account-TestYadhavTw in AD - [LDAP: error code 21 - 00000057: LdapErr: DSID-0C090D7B, comment: Error in attribute conversion operation, data 0, v2580] Error while Delete operation for account-TestYadhavTw in AD - Malformed 'manager' attribute value

Any other code I can try out?

Thanks

asp
Regular Contributor
Regular Contributor

Have the same issue. Does anybody have a solution for this? We have tried -

"manager": ""

"manager": "''"

"manager" : NULL (and null)

"manager" : {}

rajeshgaddam
Saviynt Employee
Saviynt Employee

Any luck with this? What was the resolution?

rajeshgaddam
Saviynt Employee
Saviynt Employee

@asp Is the issue resolved for you now? What was the root cause and resolution?