Getting error for certain set of users while raising application access request.

[Naveen]

We are getting "The server encountered an error and cannot complete your request", when raising request for certain number of users and applies to any onboarded application.

Attached the below screenshot, please note this is happening for only certain users. We compared the data between the users it is working to the ones that are not working, all seems good from identity data perspective.

[pmahalle]

Hi @Naveen ,

Did you have added Access Query in the endpoints? If yes, remove the access query, run MicroserviceJob and try.

[Naveen]

Hi @pmahalle - No access query in the endpoints.

[pmahalle]

@Naveen , which workflow you are using? Out of the box or you created your custom one?

[Naveen]

@pmahalle - Custom workflow