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Email Binding variable not fetching value

saviyntGeek
New Contributor III
New Contributor III

Hi All,

We have configured a Task Completion Email Template and used below Body.

saviyntGeek_0-1726749318937.png

We tried sending out an email after task completion. But we are not able to get the values by these binding variables, below is the email which we received

saviyntGeek_1-1726749426900.png

Even though this template body which we have used is from the documentation. Still it is not working.

Can you please let us know that are we missing anything or there is some issue with the email template.

Thanks 

3 REPLIES 3

rushikeshvartak
All-Star
All-Star
  • Please share full configuration and Use below code and validate variables exposed
  • rushikeshvartak_0-1726750968903.png

     

  • Please validate supported variables.

    Purpose :

    To get what variables are present to use in the email template.

    Email Template steps :

    keep Advanced HTML CSS flag is checked

    Keep your email Address in TO

    TO /CC/BCC & Subject - Don't use any dynamic variables

    Add only below code in Email Body
    ${this.binding.variables.each {RVkey,RVvalue -> println "$RVkey ------- $RVvalue" + "" + "br" + ">"}}

    Output : using the below expression. By putting it in the email body, it will print all variable names with values, and then accordingly, you can use it:


Regards,
Rushikesh Vartak
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Hi @rushikeshvartak ,

Thanks for the response. This worked.

Also I found a mistake in Saviynt documentation that they have given variable name as Request Type: ${requesttype} but this is not in the binding variables instead we have to use ${tasktype}.

 

Dave
Community Manager
Community Manager

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