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/ECM/login/authsaviynt triggering Nginx 403 Error

alanbixby
New Contributor III
New Contributor III

Our organization currently uses SSO to access Saviynt and we have created test user accounts that we are attempting to access via local sign on.

We believe we have set the local user flag in both our normal account and the test account per the documentation; but are encountering an Nginx 403 error page when attempting to sign-in via https://{domain-name}/ECM/login/authsaviynt

We are setting the localauthenabled flag via the Update User GUI on the Home page, is this not the correct place that this flag is configured? Is this a known issue and what are potential remedies?

 

3 REPLIES 3

rushikeshvartak
All-Star
All-Star

Saviynt must have blocked url to use for internal team,

Raise saviynt FD ticket to confirm same.

similar post https://forums.saviynt.com/t5/identity-governance/authsaviynt-url-is-unaccessible/m-p/18734#M8522 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

alanbixby
New Contributor III
New Contributor III

I've made a support ticket and their response was:

"Please be informed we cannot bypass access for any accounts if SSO is enabled. To access via local Sign-On, Please disable SSO and try again. When SSO is enabled all access must be via SSO only."

This seems opposite to what the documentation I'm referencing claims; has anyone else experienced this restriction? If so, what is the workflow your team uses to facilitate using test users? Making dummy SSO account credentials seems overkill.

Using SSO also they can login they will need Authenticator code,(if applicable)


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.