Dynamic email template

[Saviynt_learner]

if we are sending emails using dynamic TO section. can we prevent email going to certain users(ex: cp1=yes) and redirect it to someone else like admin . and remaining case it should as per configuration.

[rushikeshvartak]

<%if(user.customproperty1=='YES'){print "Rushi@saviynt.com"} else {print ""}%>

[Saviynt_learner]

<%if(user.customproperty1=='YES'){print "Rushi@saviynt.com"} else {print ""}%>

Here its checking  CP of which user. I couldn't understand the logic.

for example in usermanager campaign i need to send email notification to managers.  for few managers it should be redirected to Rushi@saviynt.com (xyz). How we can do it.

[rushikeshvartak]

To get what variables are present to use in the email template, check using the below expression. By putting it in the email body, it will print all variable names with values, and then accordingly, you can use it:


${this.binding.variables.each {k,v -> println "$k = $v" + "" + "br" + ">"}}

[dgandhi]

Yes, below is the syntax of if-else condition in TO section

<% if (null!=user.email && user.email!='') print"${user.email}" else print"${user.secondaryEmail}" %>Email

https://docs.saviyntcloud.com/bundle/EIC-Admin-v23x/page/Content/Chapter06-EIC-Configurations/Creati...

[Raghu]

Try below:

<% if (null!=user.customproperty1 && user.customproperty1=='YES') print"Rushi@saviynt.com" else print"${manager.email}" %>

Thanks,
Raghu
If this reply answered your question, please Accept As Solution and give Kudos to help others who may have a similar problem.

[Saviynt_learner]

can we check for the user's manager's customproperty here?:  user.customproperty1=='YES'

[rushikeshvartak]

user.manager.customproperty1=='YES'

[Raghu]

@Saviynt_learner 

try :

manager.customproperty1=='YES' or user.manager.customproperty1=='YES'

[Manu269]

@Saviynt_learner you need to have a mapping of user with CP values to be used as part of email template.

<%if(user.customproperty1=='YES'){print "Manu@test.com"} else {print ""}%>

[Saviynt_learner]

This doesn't seem to be working. Is there any other way to achieve it besides using an email template

[rushikeshvartak]

It should work share all steps you have tried