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DropDown Single Default Value to set

Anu
Regular Contributor
Regular Contributor

Hi ,

For an salesforce connector for profile entitlement type we 'single drop down' selected for prioritization and made only one profile available on the ARS page. However is there an option to keep this value as default selected instead of user having to select it every time manually while submitting the request?

Entitlement Type

Anu_0-1722873007747.png

ARS Page :

Anu_1-1722873197378.png

Thanks in advance

5 REPLIES 5

NM
Honored Contributor II
Honored Contributor II

Hi @Anu , no, as we give users an option.

rushikeshvartak
All-Star
All-Star
  • Make required as True 

Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

Anu
Regular Contributor
Regular Contributor

Hi @rushikeshvartak Thanks for the response. Its already marked as true so users have to mandatory select that one value from the dropdown. However we want that one profile value to automatically be selected when users land on that page. Is this doable in any config?

 

 

Its seems issue with NEO . Can you validate same with Modern request form


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

NM
Honored Contributor II
Honored Contributor II

Hi @Anu , it is not possible to auto populate a value.