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09/25/2024 10:40 AM - edited 09/25/2024 10:44 AM
Hi Team,
We are seeing sometimes rules are not fired, even if it suppose to trigger. When we reuplod the user again, we can see the rules are fired without any issues. This is happening adhoc basis.
Is there a way Identify rules which are not fired for user updates or creation?
Note: We already have the Zero Day provisioning with maximum limit.
Appreciate your thoughts on this.
Regards,
SJ
09/25/2024 10:51 AM
Hi @jsatish check execution trail for those selective user.
09/25/2024 11:14 AM
@NM - Exectuion trail holds processed, not processed or errored out. Here scenario is rule it self is not fired.
09/25/2024 11:58 AM
09/26/2024 06:19 AM
If debug logs pushed to SC2.0 client via file transfer. We can keep a log Analyzer to identify all failure scenarios and will get a notification and necessary action will be taken.
09/26/2024 06:56 AM