Custom workflow is getting auto approved on remove requests

[Suresh1]

Hello Team,

I'm trying to develop a custom workflow where i need to check if ev.cp1='ABC' then, it should follow 2 level approval process, else it should go for 3 level approval. I have attached the WF screenshot here. Same workflow i have tested for new account with add access task (I have enabled Entitlements only flag in security system configs) and its working as expected without any issues for Add access/New account requests.

Also I have this option enabled in EP configs

Requests are getting auto approved for remove access and remove account requests. Any help here would be highly appreciable.

[dgandhi]

Did you attach any workflow over here for remove access?

[Suresh1]

Yes, Both Add and Remove having same workflow attached.

[NM]

Hi @Suresh1 , can share a clear image of workflow .

Plus remove account request will get autoapproved, you need to handle it seperately. And remove access task will get created as you have enabled "dependent task" functionality in endpoint. It is an expected behaviour.

[rushikeshvartak]

Validate if it removes access / account task using below condition

Remove Access:

com.saviynt.ecm.workflow.Request_Access.get(Long.valueOf(requestaccesskey.toString())).requesttype == 2

------

Remove Account  requestcounts.DELETE_ACC_REQUESTS_COUNT > 0

[Suresh1]

Hi @rushikeshvartak , i have tried the both syntaxes but no luck, It is getting me through till resource owner block and then gets approved, its not going to the access approval block (Third level approval).

[rushikeshvartak]

Share logs in text file

• check entitlement !=null