Current Access is not Shown in Request Access for Others

[KK]

Hi.

In EIC, Home -> Request Access for Others -> Select a User -> Manage, in this point, I can't see current access for the user.

Actually, the user have current access for some endpoints.

I think some of SAV roles are missing to the user I log in.

Do you know which SAV role is required to manage current access in Request Access for Others?

Best Regards,

[sudeshjaiswal · Accepted solution]

Hello @KK,

Please review the configuration (Please find attached below) in the sav roles to confirm if you have assigned it.

This configuration allows us to determine if we can request on behalf of others and includes additional filters.

For Ref:- https://docs.saviyntcloud.com/bundle/EIC-Admin-v2022x/page/Content/Chapter13-Access-Requests/ars-man... 

Thanks,

[KK]

Hi @sudeshjaiswal 

Thanks. It was very helpful!

Best Regards,